Privacy Policy
How we protect and manage your personal information
Last Updated: March 1, 2025
This Privacy Policy describes how SwiftSafari ("we," "us," or "our") collects, uses, and discloses your personal information when you use our website, mobile application, or services (collectively, the "Services"). Please read this Privacy Policy carefully to understand our practices regarding your personal information.
1. Information We Collect
We collect several types of information from and about users of our Services, including:
- Personal Information: This includes your name, email address, phone number, postal address, payment information, and any other information you provide when booking a taxi or creating an account.
- Location Information: With your consent, we collect precise location information from your device when you use our Services to provide you with location-based features, such as finding nearby taxis.
- Usage Information: We collect information about how you interact with our Services, including the pages you visit, the features you use, and the time spent on our platform.
- Device Information: We collect information about the device you use to access our Services, including the hardware model, operating system, unique device identifiers, and mobile network information.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our Services
- Processing and fulfilling your taxi bookings
- Communicating with you about your bookings, account, and our Services
- Sending promotional offers, marketing communications, and updates about our Services
- Monitoring and analyzing trends, usage, and activities in connection with our Services
- Detecting, investigating, and preventing fraudulent transactions and other illegal activities
- Personalizing your experience and providing content and features that match your profile and interests
3. Information Sharing and Disclosure
We may share your personal information with:
- Service Providers: We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
- Drivers: We share necessary information with our drivers to facilitate your taxi service, including your name, pickup location, destination, and contact information.
- Business Partners: We may share information with our business partners to offer you certain products, services, or promotions.
- Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing, correcting, or deleting your personal information
- Objecting to our processing of your personal information
- Requesting restriction of processing of your personal information
- Data portability (receiving a copy of your personal information)
- Withdrawing consent at any time, where we rely on consent to process your personal information
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
6. Children's Privacy
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
8. Compliance and Data Protection
At SwiftSafari, we are committed to ensuring full compliance with all applicable laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We prioritize the protection of your data and privacy, implementing industry-standard security measures to safeguard your personal information.
9. Data Collection and Usage
We collect, store, and process personal information strictly in accordance with legal requirements and ethical standards. Our data-handling practices are regularly reviewed to maintain compliance with evolving regulations and industry best practices.
10. Transparency and Accountability
Transparency is at the core of our operations. We clearly outline how your data is collected, used, and stored. Our policies reflect our ongoing efforts to maintain compliance and accountability.
11. User Rights and Choices
As part of our commitment to compliance, we respect your rights to access, update, and delete your personal information. You can request data modifications or removals by contacting us at [email protected].
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
SwiftSafari
Shankarnarayan Building, prestige meridian, Craig Park Layout, Ashok Nagar, Bengaluru, Karnataka 560025,
Email: [email protected]
Phone: +91 98765-43210